vivacity Cookies Policy

Introduction and General Terms

vivacity, a division of Solaris Health, is committed to protecting your personal information when you are using vivacity services. We want our services to be safe and enjoyable environments for our clients and contacts. This Cookie Policy relates to our use of any personal information we collect from you via any Solaris Health website that links to this Cookie Policy.

Who are we?

vivacity, a division of Solaris Health (Solaris Healthcare Network Limited, is a UK based health and wellness brand communications agency offering a fully integrated service to our clients, so they can deliver the most appropriate information, education or other relevant communications to their end users. We are a subsidiary of the listed UK Company The Mission Marketing Group Plc and we sometimes work with other companies in the group to help deliver services to clients.

Web browser cookies

a) What is a Cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the vivacity website. However, you can change your cookie settings at any time. You can find out about changing your cookie settings in section e.

During any visit to the vivacity website a cookie may be set on your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking for and using the cookie left there on the last visit.

b) How does vivacity use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. vivacity uses this type of information to help improve the services it provides to its users. Certain areas of the vivacity website may use cookies for a specific reason.

If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the vivacity website. However, you can find out about changing your cookie settings in section e.

c) First party cookies witnessed on
Google Analytics
We use Google Analytics to better understand the use of our websites and to continuously improve the services we offer. The following links contain the details of cookies used by this service and how they are used:

d) Third-party cookies in embedded content on vivacity pages
Please note that during your visits to the vivacity website you may notice some cookies that are not related to vivacity or vivacity’s contractors. We sometimes embed content from social media and other third-party websites. As a result, when you visit a page containing such content you may be presented with cookies from these websites and these third-party cookies may track your use of vivacity websites. vivacity does not control the dissemination of these cookies and you should check the relevant third party’s website for more information.

These may include:

YouTube – please refer to
Twitter – please refer to
Facebook – please refer to
CloudFlare – please refer to

e) Controlling your cookies
Browser controls
You can use your web browser to:

delete all cookies;
block all cookies;
allow all cookies;
block third-party cookies;
clear all cookies when you close the browser;
open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the internet without storing local data;
install add-ons and plug-ins to extend browser functionality.

Where to find information about controlling cookies

It is important to note that if you change your settings and block certain cookies you may not be able to take full advantage of some features of vivacity’s services, and we might not be able to provide some features you have previously chosen to receive.

f) Other information collected from web browsers
Your web browser may also provide vivacity with information about your device such as an IP address and details about the browser that you are using. We may also request access to your device’s location through the web-browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to vivacity advertising and this may be captured by performance cookies.

If you have any concerns about the way that we use cookies or respect your settings, then please contact us at

Changes to vivacity’s Cookie Policy

This Cookie Policy may be updated from time to time, so you may wish to check it each time you submit personal information to vivacity. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the vivacity website to submit personal information to vivacity. If material changes are made to the Cookie Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Contacting vivacity about this Cookie Policy

If you have any questions or comments about this Cookie Policy, please contact: Data Protection Officer, vivacity advertising, Filleigh, Devon, EX32 0RX or email:

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